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Candan Group
Today Candan Group is continuously building on its success in order to develop and expand the Company, whilst retaining its position as the Number One real estate and Construction in Alanya Region.

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Today
Candan Group is continuously building on its success in order to develop and expand the Company, whilst retaining its position as the Number One real estate and Construction in Alanya Region.

Customer Services
As a foreigner, you are not here all the time to take care of your property, but we are here to serve you through our Service Concept. We have a total concept of helping you completely, before and after your purchase. You can avail of all the services of Candan Group by buying our Service Package The Service Package includes following services:
 Security checks on your property Help with payments such as water, electricity and phone bills
 Insuring your property and dealing with the insurance company
 Establishing relationships with the bank and opening bank accounts
 Help with property tax declarations
 Helping with all local contacts and dealers, etc.
 Furthermore, we offer some additional services:
 House cleaning*
 Helping with car rentals
 Guidance with ordering flight tickets from Alanya
 Airport transfer*
 And much, much more

After Sale
CUSTOMER SERVICES

At Candan Group our philosophy has been, and always will be, to put the customer at the centre of all we do. We recognize that exceptional customer service means different things to different people and that expectations change over time. We always aim to exceed these expectations and define customer service as "whatever the customer wants it to be".

In response to an ever-increasing customer base in October 2003 we launched a Customer Service.

Department based at Candan Group headquarter in Mahmutlar. This department has been put in place to facilitate communication between you and Candan Group. Upon signing your contract, the Customer Service Department will be your initial point of contact until the completion date of your property.

Our customer service team will be delighted to hear from you should you require progress updates on your property. Please call them direct on;

Phone: 00902425284089
Fax: 00902425284619
E-mail: info@candangroup.com

Insurance

TITLE DEED INSURANCE

The purchase of a first or second home is probably the largest financial transaction most people will ever make Recognizing the importance of this decision, Candan Group in conjunction with London & European, now provide A title deed Insurance product designed to standardize, simplify and enhance the buying process.

Effective from 1 January 2004, when you buy a residential Turkish property from Candan Group you will automatically receive Title Deed Insurance at no extra cost, providing you with additional security and peace of mind. Title Deed Insurance is only available when you purchase your property through an agent – and can not be purchased individually.

It is extremely important to carry out through document searches and know the history of the property you are buying. Title Deed insurance provided by Candan Group affords you the confidence that the property you purchase through us is insured against unknown defects or claims by third parties that can materialize after the purchase. Each owner will receive an independent Title Deed insurance policy that will remain in force for so long as the owner holds the title of the property, for up to 20 years.
Comprehensive details of the insurance cover will be issued with the policy upon signing the Title Deed; however here are a few examples of what is covered:

 Forged and/or missing title documents.
 Adverse claims by third parties.
 Boundary disputes.
 Fraud by, or legal incapacity of, the seller.
 Property is subject to quotas or community expenses other than those disclosed by the seller or notary.
 Incomplete chain of ownership behind the seller's title.
 Discrepancy between the surface area seen and agreed before you buy and that actually conveyed.

Like with all insurance policies it is hoped that you will never have to make claim, however, if it is necessary, your problems should be resolved satisfactorily within six months. If not, you may choose to obtain an indemnity for the suffered loss to a maximum of the value you have invested.

Title Deed Insurance protects your property purchase against many risks and it would be advisable to buy a Turkish property only from estate agents that can provide this cover.

AFTER SALES

The largest, most professional after sales division in southern Turkey - your guarantee of customer satisfaction.

One of the luxuries of making a property purchase through Candan Group is the Aftersales Service. The aim of our Aftersales department is to make moving into your new home a pleasant and hassle-free experience. For people who are not familiar with the language, procedures and customs in southern Spain, getting a home ready to move into could be a complicated and even costly undertaking. For this reason, the support we give in ensuring everything is carried out to your satisfaction is extremely important.

To Candan Group, after sales is a holistic process: consulting, planning, realization and, of course, service. One of our most popular services is the 'Key in the Door' service where we assist in the interior design and furnishing of your new home. We can provide you with a bespoke furnishing solution including everything from curtains to bed linen, lighting and electrical equipment to the dining table complete with dinner service.

Constraints of time, distance and language are completely overcome by the team. They do the initial groundwork and narrow down the field of suppliers according to the 'look' that you wish to achieve.

It is imperative that you forward book an appointment in advance to avoid disappointment and allow us to forward plan and prepare for your arrival with our after sales team.

We will provide an initial consultation and site visit in order to assess your budget and obtain an accurate floor plan. Then you are able to relax whilst we put together your room-¬by-room bespoke furnishing design, complete with fabric swatches and an itemized quotation ready for your comments.

Candan Group will ensure that all work is completed to the highest standard and if anything should require attention, arrange for prompt rectification. By an agreed date, your property will be fully designed, furnished and accessorized with a bottle of champagne chilling in the fridge.



PROPERTY MANAGEMENT

Few would argue that there is a better investment than having a second home on Alanya, but who is going to look after it while you are away? Your property may be left unattended for some periods of the year and it is important to be able to depend upon a reliable property management company to oversee it in your absence.

Our Property Management Department offers a tailored residential property management and maintenance service.

Subscribing to Candan Group Property Management Program allows you to enjoy complete peace of mind whilst your property is unoccupied, as we will:

 Ventilate the property to check for any humidity and/or damage.
 Check water, electricity, gas and ensure all appliances are in working order.
 Water indoor and outdoor plants and keep the terrace tidy.
 Collect mail to leave in property or post to preferred address.
 Switch on air conditioning / heating before you tenant arrives and/or water heater/floor heating.
 Arrange free cleaning twice a year to coincide with your / tenants arrival (seven days notice required).
 Ensure that tenants make good use of the property should you decide to rent it out.
 Endeavour to prevent problems such as humidity and flooding that can occur after heavy winter rains.

In addition, the Property Management Department are able to provide a range of other services that you may require inducing reforms and repairs to your property, landscaping and cleaning.

Candan Group Rental Division Candan Group offers an exceptional rental service, enabling property owners to earn income by renting out their overseas property. When renting on a professional basis, the expected rental income is around 5% to 7% of the purchase price of the property. It is possible to build up a ten month letting season with both golfers and holidaymakers arriving on the coast to enjoy its all-year-round temperate climate.

SUPER COVER GUARANTEE

Without a standard, customer satisfaction is left to chance. Standards focus employees' attention on customer priorities.

Candan Group provides you with our unique Supercover Guarantee Service free for the first 12 months following the signing of the Title Deed to your property. This is a monthly inspection service of your property to check such things as windows, doors, plumbing and electricity so that you may immediately be advised of any action that needs to be taken.

When you purchase a new property a thorough inspection will be carried out, prior to the installation of your furnishings, in order to highlight any imperfections relating to the construction that may require the attention of the developer.
Property Investment in Turkey - Why Invest in Turkey? Turkey is currently an EU applicant, striving to meet the necessary goals for full time membership. This makes it an ideal time to invest with massive later growth expected.

 No capital gains tax! (That's right - NONE)
 Just 3% conveyance tax to pay on sales/purchases
 Easy repatriation of investment should you re-sell in the future
 Property market booming - minimum increases of 15% being achieved
 5 Year structural guarantee (similar to NHBC)
 The travel industry in the area is thriving.
 Rental income is easily achievable with the average residence fetching up to £50 per day in the high season.
 Long term rental income can average € 3,500 per year, based on just 100% occupancy.


Why invest in Turkey

Southern Turkey boasts Europe’s best climate, with guaranteed glorious, dry summers and mild winters. Combined with an ever-improving infrastructure this ensures that the demand for real estate on the Alanya keeps growing.

Property prices on th southern Turkey are appreciating on average by 15%-40% a year and more when buying off plan. The prime units are sold off plan and the best developments are often sold out prior to completion. Returns of 25 to 40% per annum over the last two years have been achived in many developments.

Why invest With Candan Group

We have almost 12 year experience in all aspects of Turkish property. Demand for property on the southern coast of Turkey is currently outstripping supply.

Buy off-plan

We can offer you the opportunity to purchase at the pre-lounch price and cherry pick the best units for investment, under our guidance. We advice on when to gain maximum return on your investment, either by reselling the property on renting it out.

Investment Processs

Candan Group recognizes the incredible potential of Turkish property as an investment. For many years we have made our customers aware that dream holiday home may also be a generator of rapid and sustained capital growth. With our global customer base we are widwly acknowledged as the definitive expert in one of the world’s prime real estate investment areas.

As property developer widely we initially offer our Investment team an opportunity to examine plans at an early stage, generally prior to official release. The team analizes the potential of the project and if it meets our strict criteria for a strong investment then, and only then, will we contact our investors.

Payment Process
Candan Group analizes cash flow and budgets on each project and sets prices accordingly on a stage payment basis during construction. Price increases normally occur every three months, depending on the sales volume. The average growth on a stage payment basis over the last year returned a capital appreciation of 15-40%. Candan Group superior knowledge in this complex field is at your disposal for personal and corporate investment.

Capital Growth
Candan Group Investment Managers provide expert advice on where and when to purchase. We can advice when to resell, marketing these prime units under the banner of Candan Group Gold on our international agencies Road shows and our web site. It is often most beneficial to sell on peacking of the last phase prices, when the development is finished, the gardens are landscaped and the swimming pool are operational, we can then present to you the next project in which to invest.

Rental
Should yo wish to rent on a professional basis, it is realistic to expect a 2-4% return on the purchase price of your property during the first year. For example, on a unit costing 300.000 euros it is possible to ahive as much as 6.000 euros per annum.


Car Service
We are offering you more choices to travel from the airport in Antalya to our region Alanya/Mahmutlar
Through our company you can rent a good standard car or order Limousine service with driver.
You can also order single transfer with driver and in acoordance to your family/group (number of persons).
List of available cars,
Limousin and VIP Class cars
• BMW (3.20, 3.30i, 5.30, 7.45, X5 4x4, Z3 Cabrio)
• Chrysler (C300, Grand Cherokee)
• Ford (Mondeo)
• Hyundai (Starex VIP)
• Land Rover (Free Lander)
• Lincoln (Navigator)
• Mercedes (C200, Cabrio, CLK Cabrio, E200, E320, S320, S500, S600, Vito VIP)
• Nissan (X Trail)
• Opel (Vectra)
• Peugeot (307)
• Suzuki (Grand Vitara)

Standard Class Cars
• Citroen (C 3)
• Fiat (Albea, Albea Diesel, Doblo Diesel, Palio Van)
• Ford (C Max, Connect Kombi, Focus)
• Hyundai (Accent, Getz, Grand Saloon)
• Opel (Astra, Corsa)
• Peugeot (206)
• Renault (Clio Symbol, Megane)
• Toyota (Corolla, Corolla Diesel)
• Volkswagen (Bora, Golf, Passat, Polo)

 
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