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MOVING TIPS
Summary of INFORMATION for SHIPPERS of HOUSEHOLD GOODS
Do's and don'ts of moving
Regulated transportation
Order for service - what is it?
» Bill of loading document - what is it?
How much should it cost you to move?
Who prepares your articles for shipment?
Press board, praticle board and/or engineered wood furniture
When will your shipment be picked up?
When will your shipment be delivered?
Condition of your household goods
What is the mover's liability for loss or damage?
Glossary of moving terminology
The mover will issue to you a bill of lading at time of pickup. This document is important as it serves as a receipt for your goods and represents the contract between you and the mover. There are three types of pills of lading, one for each type of move described below.
(1) Hourly-Rated Moves
The driver will ask you to initial the start and finish times. The start time will usually be the time the movers arrive at your old address and start to load. The finish will be the time they finish the job and leave your new address. An additional travel time charge will be added to cover the time spent traveling from the mover's terminal to your old address, and back to the terminal from your new address. For some movers, the starting time shown is the time the crew left the terminal to go to your old address and the finishing time to return to the terminal after finishing the job. In that case, there should be no charge for travel time.
(2) Weight-Rated Moves
The driver should present you with a weight ticket showing the tare weight (the weight of the empty vehicle) at the start of loading. At destination, the driver should present you with another ticket showing the gross weight (weight of the loaded vehicle). Your charges will be based upon the difference in these weights.
(3) Written Binding Estimate Moves
The bill of lading is combined with the order for service to include all services to be performed and covered by the binding estimate and will be accompanied by a detailed table of measurements of the goods to be moved.
The bill of lading also sets forth the liability of the mover for loss and
damage.
The bill of lading includes a delivery receipt.
Summary of INFORMATION for SHIPPERS of HOUSEHOLD GOODS
Do's and don'ts of moving
Regulated transportation
Order for service - what is it?
Bill of loading document - what is it?
How much should it cost you to move?
Who prepares your articles for shipment?
Press board, praticle board and/or engineered wood furniture
When will your shipment be picked up?
When will your shipment be delivered?
Condition of your household goods
What is the mover's liability for loss or damage?
» Glossary of moving terminology
• ACCESSORIAL (ADDITIONAL) SERVICES - services such as packing, appliance servicing, unpacking, or piano stair carries that you request to be performed (or are necessary because of landlord requirements or other special circumstances). Charges for these services are in addition to the trans portation charges.
• ADVANCED CHARGES - charges for services not performed by the mover but instead by a professional, craftsman or other third party at your request. The charges for these services are paid for by the mover and added to your bill of lading charges.
• BILL OF LADING - the receipt for your goods and the contract for their trans portation. It is your responsibility to understand the bill of lading before you sign it. If you do not agree with something on the bill of lading, do not sign it until you are satisfied that it is correct. The bill of lading is an important document. Don't lose or misplace your copy.
• BINDING/NON-BINDING ESTIMATE - a binding estimate is an agreement made in advance with the mover that guarantees the total cost of the move based on the quantities and services shown on the estimate. A non-binding estimate is the carrier's approximation of the cost based on the estimated weight of the shipment and the accessorial services requested. A non-binding estimate is not binding on the carrier and the final charges will be based on the actual time or weight and tariff provisions in effect.
• BULKY ARTICLE - some articles included in a shipment (i.e. automobiles, boats, motorcycles, hot tubs, etc.) need extra labor and extra handling and/or blocking required to load bulky items of this nature. Tariffs provide a schedule of extra charges for such articles.
• CARRIER - the mover providing transportation of your household goods.
• C.O.D. - transportation for a individual shipper for which payment is required at the time of delivery at the destination residence (or warehouse).
• CUSTOM SERVICE PACKING AND UNPACKING - individual per carton rates that apply when the carrier is requested by shipper to pack or unpack the shipment. The custom service packing rates include cartons and packing labor.
• EXPEDITED SERVICE/SELECTED DELIVERY DATE SERVICE - an agreement with the mover to perform transportation by a set date in exchange for charges based on a higher minimum weight or number of hours.
• EXTRA LABOR - hourly labor charge for providing any requested services for which specific fees are not published. This generally covers activities such as taking up tacked down carpeting, packing owner's furnished container's, etc.
• EXTRA PICKUP OR DELIVERY - linehaul/transportation charge includes pickup from a single address and delivery to a single address. Additional charges are assessed for each stop or call requiring an additional pickup or delivery.
• GUARANTEED PICKUP AND DELIVERY SERVICE - an additional level of service where by dates of service are guaranteed, with the mover providing reimbursement for delays. This premium service is often subject to minimum hours or weight requirements.
• INVENTORY - a detailed descriptive list of your household goods showing the number and condition of each item.
• ITEMS OR EXTRAORDINARY VALUE (HIGH VALUE ARTICLE) - items included in a shipment that are valued at more than $100 per pound. Carrier will have you fill out a high value inventory form to list these items to ensure they are protected accordingly.
• LINEHAUL CHARGES/TRANSPORTATION - charges for the basic transportation portion of your move. These charges apply in addition to the additional service charges.
• MOVER'S VALUATION BROCHURE - your mover will give you their brochure to explain what you must do and what it will cost to place a value on your house hold goods shipment
• ORDER FOR SERVICE - the document authorizing the mover to transport your household goods.
• OVERTIME LOADING OR UNLOADING - if you request loading or unloading on a specific date which is a Saturday, Sunday or Holiday, an overtime premium charge, based on the size of your shipment is assessed. This is also true if you request the service to be performed after working hours (i.e. between 5 PM and 8 AM)
• PEAK SEASON RATES - higher linehaul charges that are applicable during the summer months.
• PICKUP AND DELIVERY CHARGES - separate transportation charges
applicable for transporting your shipment between the SIT warehouse and your residence.
• SHUTTLE SERVICE - use of a smaller vehicle to provide service from/to
residences that are not accessible to the mover's larger equipment.
• STORAGE-IN-TRANSIT (SIT) - temporary warehouse storage and handling of your shipment pending further transportation, for example, if your new home isn't quite ready to occupy. SIT service may not exceed a total of 180 days of storage, and you will be responsible for the added charges for SIT service, as well as pickup and delivery charges.
• TARIFF - the mover's required, published price list of rules, regulations, rates and charges for the performance of interstate moving services.
• VALUATION - the dollar value placed on a shipment by the shipper that specifies the carrier's maximum liability in the event of a cargo claim for loss or damage.
• WEIGHT ADDITIVE - some articles included in a shipment (i.e. camper bodies, boast, acnoes, etc. are comparatively light and occupy space in the van that is not commensurate with their weight. For instance, one might load 4,000 pounds of furniture and cartons in the space taken by a 1500-pound boat. To compensate for the light weight, Tariffs provide a schedule of additional weights for such articles.
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