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www.tlc-moving.com
info@tlc-moving.com
moving tips:
The majority of movers and their agents are reputable business people who will not promise services they cannot legally provide. Keep in mind the following "DO'S and DON'TS" when selecting a mover.
DO...
Read this information booklet in its entirety.
Select your household goods mover with care. To verify that the mover is authorized by the Department of Transportation, you can contact the Department at 1-800-786-5368 or on-line at www.dot.state.ny.us.
Be sure that agreements between you and mover are in writing and on the order for service and the bill of lading. (See page 4 for description of these documents.)
Consider obtaining more than one estimate and be wary of exceptionally low estimates.
If a physical inventory record of your household goods is prepared, examine for accuracy as to the number of items, condition of furniture, etc.
Make sure you understand the limited standard liability of the household goods movers. Ask the mover to explain this minimum liability and how you can get additional protection.
Schedule your departure and arrival with enough flexibility to allow for unforeseen delays on the part of the mover.
Notify your building manager prior to moving day if you are moving from or to a residence with elevator access or limited parking.
Advise the mover of telephone numbers and/or addresses where you can be reached en route, or at destination, or both. You may designate in writing, someone to act as your representative, if required.
Consider the arrangement and final placement locations of your furniture in your new residence before your goods are delivered.
Be certain that everything listed on the inventory, if prepared, is accounted for before the van operator leaves either origin or destination.
File a claim in writing with the mover if you determine that your shipment has sustained loss or damage.
Note on the final bill of lading, any missing items or apparent damage.
DON'T...
Fail to read this information booklet.
Believe that any estimate or statement of probable cost given by a mover, except a written binding estimate, will be the actual cost of your move.
Expect the mover to provide boxes, cartons, wardrobes, or other packaging materials, free of charge.
Plan to leave your old residence until the moving company leaves. If you are unable to be present, designate someone to act on your behalf.
Fail to make a final check to be certain all items to be moved have been loaded.
Fail to make arrangements to have available, in cash, or certified check, or money order the maximum amount shown on the order for service unless credit has been arranged for in advance. This amount may exceed the written statement of probable cost 25 percent on hourly-rated moves and by 10 percent on weight-rated and written binding estimate moves. You have 15 days to pay any unpaid balance over these amounts.
Don't sign any receipt for your household goods until you are certain no items remain on the truck.
Expect the mover to provide clean-up service, disconnection and
reinstallation of appliances fixtures etc. free of charge.
As the result of a law enacted in 1992, all household goods movements within New York State are regulated by the Department of Transportation, and can only legally be performed by movers authorized through the Department. Every such mover is required in its advertising, or soliciting, to give you information about its certificate of authority and company address. These movers are required to obey the law and the rules and regulations of the Department. One such rule requires them to file with the Department, and have available for your inspection, a tariff setting forth rates and charges. DO NOT USE AN UNLICENSED MOVER!
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